Privacy Policy
Creshopi, Inc. ("Creshopi," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit creshopi.com (the "Site") and use our services (the "Services").
By using the Site or Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the Site or Services.
1. Information We Collect
We collect information you provide to us directly, information we collect automatically when you use the Site, and information from third parties.
Information you provide directly:
- Email address when you join the waitlist or sign up for the Services
- Name, business name, and contact information when creating an account
- Payment information (processed securely via third-party payment processors)
- Communications you send to us, including support requests and feedback
Information collected automatically:
- Log data such as your IP address, browser type, pages visited, and time spent on the Site
- Cookie data and similar tracking technologies (see Section 5)
- Device information including operating system, hardware model, and browser version
- Usage data about how you interact with the Site and Services
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Site and Services
- Send you updates about your waitlist status, account, and product launches
- Respond to your comments, questions, and requests
- Send you marketing communications about Creshopi (you may opt out at any time)
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or fraudulent activity
- Comply with legal obligations
3. Legal Basis for Processing (EEA/UK Users)
If you are located in the European Economic Area or United Kingdom, we process your personal data on the following legal bases:
- Contract: Processing necessary to perform our contract with you
- Legitimate interests: Processing for our legitimate business interests, such as improving our services and communicating with users
- Consent: Where you have given us specific consent to process your data (e.g., marketing emails)
- Legal obligation: Processing required to comply with applicable law
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who help us operate the Site and Services (e.g., email providers, analytics tools, hosting services)
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business
- Legal requirements: When required by law, court order, or governmental authority
- Protection of rights: When we believe disclosure is necessary to protect the rights, property, or safety of Creshopi, our users, or others
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. These include:
- Essential cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
- Marketing cookies: Used to track visitors across websites to display relevant advertising
You can control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. You may also opt out of analytics via the cookie consent banner on our Site.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Waitlist email addresses are retained until the platform launches or you request deletion. After account closure, we may retain certain data for up to 36 months for compliance and fraud prevention purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing of your data for direct marketing
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us at privacy@creshopi.com. We will respond within 30 days. EEA/UK users may also lodge a complaint with their local supervisory authority.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/HTTPS), encryption at rest, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Creshopi is based in the United States. If you are located outside the US, your information may be transferred to and processed in the US or other countries. Where such transfers involve personal data from the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
The Site and Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies. This Privacy Policy applies only to information collected by Creshopi.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Site or sending an email to the address associated with your account. Your continued use of the Site after changes become effective constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@creshopi.com
- Mailing address: Creshopi, Inc., 1234 Commerce Street, Suite 100, San Francisco, CA 94105, USA
- Data Protection Officer: dpo@creshopi.com